Frequently Asked Questions
Can I get a sample?
Absolutely!! We would be happy to send you samples of the Photofetti and any colors that you may be considering. We understand that the colors are sometimes difficult to match from the examples on the computer and we want the match to be the best possible for your event, so let us know and we will send them out to you ASAP!!
What type of photos work best for Photofetti?
Good quality photos work best, your Photofetti will only be as good as the images that you send. Large group photos may look great in the actual photo, but remember they are going to be reduced to 1” in size. When cropping allow enough space around the photo for a margin of “error”, we don’t want anyone to be cut off once it is run through the cutter. If you have any questions don’t ever be afraid to call and ask, we want your Photofetti to be the best it can be, sometimes that means asking a simple question.
What material is Photofetti made from?
The 1” Photofetti photo confetti is made from 65 lb. paper. It is definitely strong enough to be picked up and viewed by your guests without bending or creasing. The accent colors are ¾” and ½” are made from 60lb text weight paper.
Will my Reception Hall let me use Photofetti?
Yes!! Most will but bring a sample along to get their final approval first. Photofetti has no small ¼ pieces of confetti, all Photofetti pieces are larger that ½ inch
How much area will Photofetti Cover?
Our website offers a great chart with the suggested amount of Photofetti needed for your event size. These are just suggested amounts; the amount of Photofetti you use is completely a personal preference. It is always better to have a little more than you need to add to the cake table, gift table, guestbook area, etc. They also make a great addition to Thank you notes or for scrap booking after the event is over.
How will my friends know where to find Photofetti for future events?
We include Photofetti brochures with every order. Recommendations are our #1 advertising!
What forms of payment do you accept?
We accept VISA, MasterCard, American Express, Discover and Paypal. If you are mailing your photos, we also accept personal checks.
If I can’t upload my images from my computer can I still order Photofetti?
Yes, you can mail the photos to us and we will scan them for a manual processing fee of $9.95, plus $1.00 per photo. The originals will be returned with your order. We suggest marking each photo with your name; you will have the option of mailing your order once you have filled your shopping cart.
You can also e-mail your photos to us or send us a disk for no additional charge.
HELP! My event is coming up quickly - How long before my order arrives?
Your Photofetti order will be processed and shipped within 3 weeks, please allow and additional 2-3 days for delivery by USPS Priority Mail. Need it sooner? For an additional fee of $12.95 you can have your order processed within 3-5 business days, plus and additional 2-3 days for delivery by USPS Priority Mail. Need it even sooner? For an additional rush fee of $29.95, you order will be processed with in 24 hours (Business Days) and sent via USPS Express mail for an additional 1-2 day delivery.
What is the best way to work when uploading and cropping my photos?
Individual images upload quicker and are easier to crop. To get the best results, please upload each of your photos separately, then crop the photo prior to uploading your next photo. Do not scan several photos into one file for uploading. Do not pre-crop your photos, use the cropping tools built into the website.
What do I do if I have more that 10 pictures?
We would suggest ordering 2 smaller packs of Photofetti.